Privacy Policy

Privacy Notice

This privacy notice sets out how EP Electrical & Mechanical Services (“EP”) uses and protects any personal information you provide when you sign up for or use our online services.

EP is committed to ensuring that your privacy is protected. Should we ask you to provide certain personal information by which you can be identified when using this service, then you can be assured that it will only be used in accordance with this privacy statement.

EP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1st May 2018.

Data controller details

The data controller is EP Electrical & Mechanical Services. You may contact us by writing to Data Protection, EP Electrical & Mechanical Services, 46 Leafields, Dunstable, Bedfordshire, LU5 5LX.

What we collect

We may collect the following personal information:

  • Name, job title and organisation
  • Contact information including email address and phone numbers
  • Usage information, including information sent by your browser and your IP address

What we do with your data

We primarily process your data to provide the services to you. We also process data for our legitimate interests, including to understand how the service is used, to assist with product support and development. From time to time, we may also use your information to contact you for market research purposes.

We may contact you by email, phone, fax or mail. We may use the information to customise and improve the website according to your responses.

Where you have agreed we can do so, we may also send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Third parties

In order to provide the services, we share your information with our service and hosting providers. Other than with these organisations we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


We are committed to ensuring that your information is secure. We have stringent physical, electronic and managerial procedures to safeguard and secure your data.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website that asks for personal data, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
  • If you agree to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at


We may use your personal information to send you promotional information about third parties new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Data access request

You have the right to request from us access to and rectification or erasure of your personal data or restriction of processing concerning you, or to object to processing, as well as the right to data portability.

You also have the right to lodge a complaint with your data protection supervisory authority. If you are based in the UK, this is the Information Commissioner’s Office.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.